Shipping Policy

Do you ship worldwide and how much does it cost?
Yes — we ship worldwide with tracking included. We offer free standard shipping on all international orders. Our goal is to make your experience smooth, transparent, and efficient — no hidden fees, no surprises.

How long does it take to ship and process an order?

Processing Time:
Orders are typically processed within 1–3 business days (Monday to Friday). We do not ship or fulfill orders on weekends.

Shipping & Delivery Estimates:

  • USA: 7–12 business days

  • USA Priority: 5–9 business days

  • Europe: 7–12 business days

  • Europe Priority: 3–7 business days

  • Other International Destinations: 10–14 business days

  • Priority International: 8–10 business days

Please note: Delivery times may vary depending on location, customs clearance, and local courier services.

Where can I find my tracking number?
Once your order ships, you’ll receive an email with your tracking number. If you haven’t received it within a few days of ordering, feel free to contact us at 📧 contact@vistamarini.com and we’ll assist you.

Unexpected Delays
In rare cases, orders may take longer due to customs or logistics issues. If your delivery is delayed beyond the expected timeframe, please reach out to us — we’ll investigate and help resolve the issue as quickly as possible.

Returns & Refunds
If you’re not fully satisfied with your purchase, we’re here to help. Please review our [Refund Policy] for complete return details.

Return Guidelines

  • Returns are accepted within 14 days of receiving your item.

  • Items must be unused, in original condition and packaging.

  • Any discounts applied on your order will be recalculated in the refund.

  • Shipping costs are non-refundable unless the item arrives damaged or incorrect.


Return Process To request a return, email us at 📧 contact@vistamarini.com with the following information:

  • Full name and order number

  • Reason for return

  • Date of purchase

Once approved, we will send you the return instructions and a return authorization number.

Thank you for choosing MARINI.