Care Instructions

So it walks with you for many, many steps.

At MARINI, every detail is considered with intention — from the choice of materials to how the product fits into your routine.

Our sandals were created to last, to walk with you down many paths, and to reflect a conscious lifestyle.

But durability also depends on how they are cared for. With a few simple habits, you can preserve the comfort, look and structure of your MARINI for much longer. This is your guide.

How to clean your MARINI

Regular cleaning prevents dirt buildup and makes long-term maintenance easier.

Always use gentle products and gentle methods.

Sole

  • Remove dirt with a damp cloth or a brush with mild soap
  • Avoid abrasive products and disinfectants
  • Do not place in direct sunlight to dry
  • For deeper cleaning, use lukewarm water (comfortable to the touch)

Straps

  • Use a dry toothbrush to remove surface dust
  • For deeper cleaning, use a damp cloth with mild soap
  • Use gentle motions and avoid soaking the material
  • Let it air dry naturally, in the shade

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Insole

  • Open the straps for easier access
  • Clean with a soft-bristle brush, lightly dampened with water and mild soap
  • Use gentle circular motions
  • Never submerge the sandal in water
  • Always dry in the shade, in a ventilated area

Sole

  • Remove dirt with a damp cloth or a brush with mild soap
  • Avoid abrasive products and disinfectants
  • Do not place in direct sunlight to dry
  • For deeper cleaning, use lukewarm water (comfortable to the touch)

Straps

  • Use a dry toothbrush to remove surface dust
  • For deeper cleaning, use a damp cloth with mild soap
  • Use gentle motions and avoid soaking the material
  • Let it air dry naturally, in the shade

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Insole

  • Open the straps for easier access
  • Clean with a soft-bristle brush, lightly dampened with water and mild soap
  • Use gentle circular motions
  • Never submerge the sandal in water
  • Always dry in the shade, in a ventilated area

Sole

  • Remove dirt with a damp cloth or a brush with mild soap
  • Avoid abrasive products and disinfectants
  • Do not place in direct sunlight to dry
  • For deeper cleaning, use lukewarm water (comfortable to the touch)

Straps

  • Use a dry toothbrush to remove surface dust
  • For deeper cleaning, use a damp cloth with mild soap
  • Use gentle motions and avoid soaking the material
  • Let it air dry naturally, in the shade

jnjnjnj

Insole

  • Open the straps for easier access
  • Clean with a soft-bristle brush, lightly dampened with water and mild soap
  • Use gentle circular motions
  • Never submerge the sandal in water
  • Always dry in the shade, in a ventilated area

And when your MARINI reaches the end of its journey?

Even made to last, every MARINI eventually retires.

Since they contain recyclable materials like EVA, we recommend proper disposal:

  • At home, place them in the recycling bin for plastics
  • If there's no recycling collection in your area, look for a public or private drop-off point

This simple gesture extends the positive impact of your conscious choices.

Caring is part of the journey

Every bit of care for your MARINI is one more step toward lasting beauty and toward the planet.

Preserving what is well made is a form of respect: for the product, for those who made it, and for the future.

If you have questions or need help with care, our team is here to guide you.

Talk to us: contato@vistamarini.com.br

  • Hand wash
  • Do not bleach
  • Do not tumble dry
  • Do not iron
  • Hand wash
  • Do not bleach
  • Do not tumble dry
  • Do not iron
  • Hand wash
  • Do not bleach
  • Do not tumble dry
  • Do not iron

Frequently Asked Questions

Does my MARINI have a warranty?

Yes! All our products come with a Delivery and Receipt Warranty, a 7-day Satisfaction Warranty, and a 90-day Manufacturer Warranty


How do I activate the warranty?

It's simple: send an email to contato@vistamarini.com.br with:

- Order number
- Photos or videos showing the defect
- Description of the issue

Our team will review it and reply with the next step.

What is the delivery time?

On average, orders ship within 2 business days. We send the tracking code to the customer, following our delivery policies. Typically 5 to 12 business days.

How does order tracking work?

After shipping, you'll receive a tracking code by email and can follow your order through the carrier's website or our platform — just go to "Track Order" in the menu.

What if my order is delayed?

Follow the tracking code and check whether the delivery time has actually passed. Our shipments are made through the carrier and all deliveries are guaranteed!
If you notice anything unusual, contact us by email at contato@vistamarini.com.br

What payment methods do you accept?

We accept Pix and credit card (with up to 3 interest-free installments). All data is encrypted and includes anti-fraud verification.

How do I track my order after purchase?

As soon as your order ships, you'll receive an email with the tracking code. You can also follow it directly on our site by logging into your account.

Can I exchange or return my product?

Yes! Your first exchange or return is guaranteed and free. To make it faster and easier, we have an automated process that doesn't require contacting support. Just go to the "Exchanges and Returns" menu in the site footer.

Do the sandals fit true to size?

Yes! Our styles follow Brazilian sizing. If in doubt, check our virtual fitting room and/or size chart on the product page.
Note: the sizes printed on the soles use European numbering (2 numbers higher than Brazilian), but this doesn't affect your size choice — no need to worry!

Are the styles unisex?

Yes! Most of our styles are designed for everyone — men and women. Just pick the right size using our virtual fitting room and size chart.

Does the material make feet hot or smell?

Our materials are breathable and antibacterial. This ensures comfort even on hot days, without odor. However, over time you'll need to keep your MARINI clean to keep it odor-free — as with any footwear.

How can I clean my MARINI?

On each product page there is a "care" section, where you can check all the recommendations we give for each MARINI!

Can I get my MARINI wet?

Yes. But avoid getting them wet often, especially suede. If it happens, let them dry in the shade, away from direct sunlight.

Does the insole darken over time?

Yes, it's natural! It happens due to skin contact and sweat. With proper cleaning, your MARINI will stay light for a long time.

Does my MARINI have a warranty?

Yes! All our products come with a Delivery and Receipt Warranty, a 7-day Satisfaction Warranty, and a 90-day Manufacturer Warranty


How do I activate the warranty?

It's simple: send an email to contato@vistamarini.com.br with:

- Order number
- Photos or videos showing the defect
- Description of the issue

Our team will review it and reply with the next step.

What is the delivery time?

On average, orders ship within 2 business days. We send the tracking code to the customer, following our delivery policies. Typically 5 to 12 business days.

How does order tracking work?

After shipping, you'll receive a tracking code by email and can follow your order through the carrier's website or our platform — just go to "Track Order" in the menu.

What if my order is delayed?

Follow the tracking code and check whether the delivery time has actually passed. Our shipments are made through the carrier and all deliveries are guaranteed!
If you notice anything unusual, contact us by email at contato@vistamarini.com.br

What payment methods do you accept?

We accept Pix and credit card (with up to 3 interest-free installments). All data is encrypted and includes anti-fraud verification.

How do I track my order after purchase?

As soon as your order ships, you'll receive an email with the tracking code. You can also follow it directly on our site by logging into your account.

Can I exchange or return my product?

Yes! Your first exchange or return is guaranteed and free. To make it faster and easier, we have an automated process that doesn't require contacting support. Just go to the "Exchanges and Returns" menu in the site footer.

Do the sandals fit true to size?

Yes! Our styles follow Brazilian sizing. If in doubt, check our virtual fitting room and/or size chart on the product page.
Note: the sizes printed on the soles use European numbering (2 numbers higher than Brazilian), but this doesn't affect your size choice — no need to worry!

Are the styles unisex?

Yes! Most of our styles are designed for everyone — men and women. Just pick the right size using our virtual fitting room and size chart.

Does the material make feet hot or smell?

Our materials are breathable and antibacterial. This ensures comfort even on hot days, without odor. However, over time you'll need to keep your MARINI clean to keep it odor-free — as with any footwear.

How can I clean my MARINI?

On each product page there is a "care" section, where you can check all the recommendations we give for each MARINI!

Can I get my MARINI wet?

Yes. But avoid getting them wet often, especially suede. If it happens, let them dry in the shade, away from direct sunlight.

Does the insole darken over time?

Yes, it's natural! It happens due to skin contact and sweat. With proper cleaning, your MARINI will stay light for a long time.